Issue history
Customer transformation strategy - to review and approve the customer services transformation programme
- 26/07/2021 - Published in plan, 26 July 2021
- 04/08/2021 - Published in plan, 4 August 2021
- 06/08/2021 - Published in plan, 6 August 2021
- 13/08/2021 - Published in plan, 13 August 2021
- 18/08/2021 - Published in plan, 18 August 2021
- 27/08/2021 - Published in plan, 27 August 2021
- 01/09/2021 - Published in plan, 1 September 2021
- 17/09/2021 - Published in plan, 17 September 2021
- 29/09/2021 - Published in plan, 29 September 2021
- 15/10/2021 - Published in plan, 15 October 2021
- 05/11/2021 - Published in plan, 5 November 2021
- 24/11/2021 - Published in plan, 24 November 2021
- 03/12/2021 - Agenda item, Cabinet Customer transformation strategy 03/12/2021
- 10/12/2021 - Call-in period expired: Customer transformation strategy
- 20/12/2021 - Published decision: Customer transformation strategy