To approve purchase of automated switchboard
software as an addition to our existing contact centre
software
Decision type: Key
Reason Key: To incur expenditure, make savings or to receive income of more than £75,000;
Decision status: For Determination
Notice of proposed decision first published: 01/07/2024
Decision due: 31 Jul 2024 by Cabinet member for Communications, customer services, legal and democratic
Lead member: Cabinet member for Communications, customer services, legal and democratic
Contact: Sally Truman, Customer Services Manager Email: sally.truman@southandvale.gov.uk.
Consultees
Councillor Lucy Edwards