39 Performance review of CAPITA for the period 1 April 2011 - 31 March 2012 PDF 249 KB
To consider the report of the head of finance.
Minutes:
William Jacobs, Head of Financial Services; Paul Howden, Shared Revenues and Benefits Client Manager and Darren Keen, Capita Contract Manager, attended the committee to present the items and to answer related questions.
The committee discussed this item. The following items were raised:
RESOLVED To recommend the Cabinet member for finance and corporate strategy to assess the performance of Capita for the period 1 April 2011 to 31 March 2012 as set out in the report:
Revenues – excellent
Benefits – excellent
Exchequer – excellent
Financial management system – good
Concessionary fares - excellent