Issue - meetings

Performance Monitoring Report: July to September 2009 - to monitor performance and take any necessary action

Meeting: 04/12/2009 - Executive (Item 39)

39 Performance Monitoring Report: July to September 2009 - to monitor performance and take any necessary action pdf icon PDF 180 KB

To receive and consider report 75/09 of the Principal Performance Management Officer. 

Minutes:

(Time: 3.26pm to 3.39pm)

 

The Executive received and considered report 75/09 of the Principal Performance Monitoring Officer.  This monitored the council’s performance from July to September 2009.  It set out:

 

·        how the council had performed against the national indicators that applied to district councils, nine of which were local area agreement targets;

 

·        how the council performed against the local performance targets, set by the council;

 

·        a summary of sickness and turnover; and

 

·        a financial commentary. 

 

The Executive was pleased with the council’s performance in delivering affordable housing.  However, councillors requested that the officers issued a media release to correct inaccuracies in a BBC report of the council’s housing performance.  The council had no restriction on who could join the housing register.  This meant the waiting list could be longer than some other councils.  However, the council had been successful in dealing with housing need, preventing homelessness, and keeping people out of temporary accommodation. 

 

Councillors were pleased to note that the performance in processing planning applications had improved and were better than their targets.  It was noted that the provisional planning delivery reward grant had been announced by the government but this had yet to be confirmed. 

 

In terms of benefits’ administration, the Executive was pleased with the recent performance in processing benefits applications but believed that there was a need for significant improvement in processing accuracy.  The Executive would be looking for improved performance in the third quarter. 

 

RESOLVED

 

(a)               that the council’s progress and the end of year predictions be noted; and

 

(b)       that a media release be issued to correct the BBC’s report on the council’s housing performance.