Decision details

Housing and homelessness IT solution

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes


Cabinet considered the head of corporate services’ report on the need to procure a new IT solution for the housing and homelessness service.  The intention was to upgrade current systems to run on a cloud-based platform.  Estimated costs of the procurement were detailed in an exempt appendix, which Cabinet noted.  Some cost savings were expected. 


Cabinet supported the proposal, noting that it aligned with the recently adopted technology strategy and customer transformation strategy.  Cabinet noted that the management of mobile home rent would become part of the new system. 




(a)       approve the budget based on proposed costs required for the housing and homelessness IT solution project (the breakdown of costs is shown in Annex A to the head of corporate services’ report to Cabinet on 3 December 2021);


(b)       agree the procurement route by which to procure an IT solution for the housing and homelessness service using the Government GCloud 12 Framework Agreement;


(c)        authorise the head of corporate services, in consultation with the relevant Cabinet member, to award the contract and to enter into the contract and any ancillary documents; and


(d)       note the transfer of the mobile homes site rents into the housing IT system for future management of those customer accounts. 

Report author: James Carpenter

Publication date: 20/12/2021

Date of decision: 03/12/2021

Decided at meeting: 03/12/2021 - Cabinet

Effective from: 11/12/2021

Accompanying Documents: