Decision details

Procurement of contact centre software - to agree funding for a new system

Decision Maker: Cabinet member for corporate services and transformation, Leader of the Council

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: No


1.             To approve the purchase of a replacement telephony system for the councils.


2.             To delegate authority to award the joint contract for both councils to the Head of Corporate Services in consultation with relevant cabinet members.  

Publication date: 26/04/2023

Date of decision: 26/04/2023

Accompanying Documents: